Mark Paulissian on LinkedIn: #dunkin | 1,979 comments (2024)

Mark Paulissian

Strategic Account Executive @ Innovant Inc. | Key Account Management

2y

Thank you everyone for your outpouring of support for all of those who serve us everyday in a wide array of functions and sectors. They are the fabric of our society who go mainly unrecognized and under appreciated. I am hoping that we can all spend a little more time and effort to let all of these individuals know that they are important, and that we appreciate all that they do. A simple smile and a thank you can go a LONG WAY! #ASmileandThankYou

Kathleen Bashian

Sales Specialist at Tidelli Outdoor Living

2y

I hope someone reported this situation to the president of the company- otherwise it will never be addressed..

Shelly Self Hilburn

Lpn , home health , school nurse , private duty

2y

Thank you for showing your kindness to her … it’s a reminder of how we all should act !

Daniel Leist

Business Development | Contributing Photographer for Getty Images

2y

Raising wages across the board could end this "crisis" immediately. This is called a LABOR STRIKE, not a crisis.

Mike Torch

2y

Agree with your point. BUT even more, the owner/manager of that unit should be ashamed. Having only 1 person on site is a safety and security issue. They should at least lock the doors and only serve drive-thru. Or even better, close until they can be staffed appropriately. I had a very small distribution operation that only had 3 perm employees. If it happened that there was only 1 person in because of a combination of vacations, illness, etc. that person was not allowed to be on a fork truck or working in the warehouse and we were essentially closed. We would also bring in a temp just to have a 2nd person on site. What would happen if there is an accident? There's no one there to, at the least call 911.

Shelly W.

Retail Training Store Manager at T-Mobile Savannah, GA

2y

Thank you for posting this. Many of our kids first jobs are this kind of experience right now. I had to step in for my own 17 year old, who was left to close a store by himself. All the managers were opening every day and he was coming in at 12, with a crew of 5, that all left at 5:00 and they were leaving him from 5-10 by himself and then to clean for the entire day my himself and close the store. I won’t name the food establishment but it is a national, corporate, brand and I’m sure all this is against policy. I have NEVER interceded as a business professional for any of my kids and just compelled them to report properly and behave properly and when they mess up, take the write up. However, this one pushed me over the edge as this is his second job and I made him leave the first die to a similar situation. I made the call and told them if any minor was left in the store alone ever again (they were also doing this to another 15 year old that was working there) that not only would corporate know, but I would report them to the department of labor. Emergencies happen but things like what you witnessed should never be what any of us accept as normal. I hope that sweet girl finds a company that appreciates her hard work.

James G.

FinTech executive | Co-Founder Fractal | Board Member Persimmony

2y

A lot of comments here about corporate greed. Those comments are beyond stupid and I can't believe people still think that in 2021.The issue is not 'greedy execs' but a massive talent shortage in the service industry.OF COURSE execs don't want their stores understaffed -- it leads to long lines, unhappy customers, lost business, and rapid employee turnover.It's unsustainable in every way. You save $30 a hour on staff and lose $300 an hour in business.How can there be so many people on LI in 2021 that fundamentally don't understand business?Do all those commenting on this really believe that major corporations in the US today are run by lazy, entitled fatcats who don't care about the proletariat?Try and employ someone and see how that goes. There are talent shortages in almost every industry.Take your tired, lazy narratives to FB and go and meet a hardworking business owner--which most franchise owners in the US are.

Tim Lippard

2y

I hope that you might have reached out to DD corporate and given them this story, with the store she was in, the time of day and date this happened in the hopes that they may somehow acknowledge and celebrate what she was doing for them. Cheers.

H. J. Petersen

President of Petersen Labs / Senior Developer / App Manager for Web/App/AI / Technology Consultant

2y

The reason the service industry is understaffed isn't some mythical labor shortage, it's because employers simply aren't offering enough anymore. With COVID, a lot of people had time to turn their side projects into actual jobs. It may not make much, but it makes more than what those business are offering. The employment environment has shifted, and supply/demand now favors the employee, not the employer. Any company who refused to acknowledge that won't be able to keep their customers. I suspect lots of slow-moving chains, like Dunking Donuts will soon and quickly be replaced by new upstart comapanies that can realize this. The old dinosaurs think this is temporary, but it's not. Those who left the workforce aren't coming back; they're starting their own businesses, and those businesses are competitors who are VERY aware of where the older businesses were failing. It's evolve-or-die time for these chains, and so many are choosing to die on their hill rather than raise pay enough to draw workers away from the competition (or from BEING the competition).

Rita Baranowski

Business Development Account Executive @ SyBridge Technologies

2y

I stopped at a Burger King just outside of Indianapolis last week and chose to go inside. I was greeted by a smile and a request to please be patient with a promise to be right with me. Watching, I realized he was alone, working the drive up, preparing the food, and managing the front counter. The store was spotless. He was zipping from station to station. When he came to help me I asked him if he was all alone. He said "Yes, no one wants to work these days." I said, 'Wow, you will be tired tonight' he said, Yep, been here since 5:30 this morning' - it was 5:30 in the evening then. He was pleasant during the entire encounter. His name badge said, "Manager". What's the excuse here? Folks it's time to get back to work to those who insist on not. To the rest of us, it's time to be patient and grateful to those who are working. There was a huge Hiring Sign on the outside window.